Privacy Policy

At Rehabana, we are committed to protecting your personal, medical, and digital information. This Privacy Policy explains how we collect, use, store, and safeguard your data while ensuring transparency, confidentiality, and ethical care at every step.

Welcome to Rehabana.
Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage personal and medical information when you visit our website or receive services from us.

By using our services or website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name, age, gender, contact details
  • Address, email ID, phone number

Medical Information

  • Medical history, diagnosis, reports, prescriptions
  • Therapy progress notes and assessments

Website & Digital Information

  • IP address, browser type, device data
  • Website usage behavior through cookies or analytics tools

How We Use Your Information

Your information is used strictly to:

  • Provide safe, effective, and customized rehabilitation care
  • Schedule appointments and communicate treatment updates
  • Maintain accurate medical records
  • Improve our services, website, and patient experience
  • Comply with legal, ethical, and regulatory obligations

We do not sell or rent your personal or medical information to third parties.

Confidentiality of Medical Records

All patient medical records are handled with strict confidentiality and accessed only by authorized medical professionals and staff involved in your care.

Any sharing of medical information occurs only with patient consent or when required by law.

Cookies & Website Tracking

Our website may use cookies to:

  • Improve functionality and user experience
  • Understand visitor behavior and website performance

You may disable cookies through your browser settings, though some features may be affected.

Data Security

We take reasonable technical and administrative measures to protect your data against:

  • Unauthorized access
  • Loss, misuse, or alteration

Despite best efforts, no digital system is completely secure. We continuously work to improve data protection practices.

Third-Party Services

We may use trusted third-party tools for:

  • Website analytics
  • Email communication
  • Appointment scheduling

These service providers are required to maintain confidentiality and comply with data protection standards.

Patient Rights

You have the right to:

  • Access your personal and medical information
  • Request correction of inaccurate data
  • Withdraw consent for non-essential communication

Requests can be made by contacting us through official channels.

Children’s Privacy

Our services may involve minors. In such cases, personal and medical data is collected only with the consent of parents or legal guardians.

Data Retention

Patient data is retained only for as long as necessary to:

  • Provide medical care
  • Meet legal and regulatory requirements

After this period, data is securely archived or disposed of.

Changes to This Policy

Rehabana reserves the right to update this Privacy Policy periodically.
Any changes will be reflected on this page with the updated date.

Continued use of our services implies acceptance of the revised policy.

Contact Information

If you have questions, concerns, or requests related to this Privacy Policy, please contact us through the phone number or email provided on our website.